The White House

Use a 2 or 4 hour tea light only. 8 hour tea lights can cause the wax to heat up too fast and burn too quickly. This is a hazard.

If using anything more than a 4 hour tea light, you may also find the scent doesn’t last that long as it’s burning off too quickly.

If you notice a clear vapour coming from your burner, don’t panic! This is completely normal and is the fragrance oil being released from the wax. All our products are highly fragranced and this is something called ‘scent throw’ which is actually a very good thing! None of this will harm you, the wax melt or your burner.

However, if this is a coloured smoke (eg, black) then it’s likely the burner or tea light is not suitable as above. Please discontinue use if this does happen.

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Occasionally you may see your wax melt bubbling in your burner. A key cause of this can be if your burner has not been dried properly after washing. Before popping a new melt in, make sure the pan is thoroughly dried.
This can also be caused by the wax heating up too quickly by using the incorrect burner or tea lights.

Remember to keep out of direct sunlight, in a cool dry place.

Following these few key steps will ensure your wax melts last as long as possible and safely keep your home smelling amazing.